Reporting Gas Odors and Emergencies

If you smell gas or suspect a natural gas leak, react like it’s an emergency. Call LRES’s emergency number at (888) 295-8976 from a remote location. Although rare, natural gas leaks can be dangerous and result in an explosion. There is no charge for a leak investigation.

Signs of a Leak

  • Do you smell an unusual odor, like a rotten egg?
  • Do you hear blowing or hissing?
  • Do you see unexplained dead or dying vegetation?
  • Do you see bubbles coming from the ground – land or water?

Take Action

  • Do not try to find or repair the leak.
  • Leave the area immediately and keep others away.
  • Do not start vehicles, turn on lights, or use telephones.
  • Call LRES’s emergency number at (888) 295-8976 from a remote location.
  • If you can hear gas hissing or blowing, call 911.

Safety Starts With You

Natural gas is completely safe when it’s sealed inside pipes and used in the right way. The danger occurs when gas leaks out or doesn’t combust properly in an appliance.

Natural gas is flammable. If there is a flame or even a spark in the area of a leak, it could cause an explosion. Fortunately, natural gas leaks are very rare. Explosions are even more uncommon — the mixture of natural gas and oxygen in the air must be at a precise proportion for a spark to set it off.

When it’s pumped from deep under the earth, natural gas is colorless, tasteless and odorless. Utility companies add a chemical to give the gas a distinct aroma: rotten eggs. This makes even a tiny gas leak easier to detect. If you smell something strange, leave the location and call LRES’s emergency number at (888) 295-8976 right away.